Patients & Visitors
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Paying Your Bill
The bills you receive after an extensive health care experience can be confusing. Many people participate in your care and may send separate invoices. This would include separate bills from your doctor or any specialists that were involved in your care.
Questions Regarding Accounts for Service Prior to April 1, 2007:
877-664-4076 Toll Free 9:00 am to 6:00 pm Monday thru Friday - live help
Patient Correspondence:
Brunswick Patient Correspondence
P.O. Box 681787
Franklin, TN 37068-1787
Patient Payments:
P.O. Box 601623
Charlotte, NC 28260-1623
Below is information on how your hospital bill will be processed. Patient Financial Services is available to help you understand your hospital bill and make the payment process easier. Use the Billing Manager to access and pay your hospital bill online. You can call us Monday - Friday between 7 a.m. to 6 p.m. eastern time toll free at 1-888-844-0080.
Health Insurance Plans
In most cases, Forsyth will bill your primary health insurance company directly. If we haven't heard from your insurer after 30-45 days, we may ask for your help in contacting them. Amounts that are denied, rejected or unpaid may become your responsibility, depending on your plan type and benefits.
If you have Medicare, we will bill it first and then bill unpaid amounts to any supplemental insurance policies you may have. All unpaid balances may become your responsibility, depending on your plan type and benefits.
Workers' Compensation
If the bill is related to treatment for an on-the-job injury or accident, we will file a claim with your employer's workers' compensation insurance carrier after authorization. Claims that are denied may ultimately become your responsibility, but we'll work with you to sort out payment options.
If you have a Medicaid insurance product, we will bill in accordance with your plan's policy. If we are not listed as a provider with your Medicaid product you may be responsible for the balance.
Self-Pay Options
For your convenience, Brunswick Community Hospital accepts most forms of payment including cash, checks, Visa, Mastercard, American Express and Discover credit cards. Payment plans can sometimes be arranged.

Please note: Bills for services which occurred prior to April 1, 2007 cannot be paid using our online service.
If you have questions about your bill, please contact:
Central Billing Office
PO Box 11549
Winston-Salem, NC 27116-1549
Phone: 1-888-844-0080
Questions About Bills From Novant Health Physicians? Please contact:
Novant Health Physician Services
215 Executive Park Boulevard
Winston-Salem, NC 27103
Phone: 336-718-4820 or 800-448-0065
Other Healthcare Providers You May Receive Bills From:
Delaney Radiology: 910-763-1800
Carolina Health Specialists (also Strand Physicians): 800-876-7566
Amsol (Nurse Anesthetist and Anesthesiologist): 800-339-5844
Pathology: 800-832-5270
Brunswick County EMS: 910-253-2346
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